Concierge Care FAQs
Frequently Asked Questions
What does concierge care means at Dr. Stern’s practice?
Concierge care at Leonard Stern, M.D., PLLC means you receive personalized, high‑touch medical support that goes beyond standard clinic visits. This includes extended appointment time, priority access to Dr. Stern and his clinical team, and care plans tailored to your long‑term health goals.
How is concierge care different from traditional internal medicine?
In a traditional setting, appointment times are often limited and access between visits can be restricted. With concierge care here, you’ll benefit from:
• Longer, unhurried visits with Dr. Stern
• Personalized care coordination
• Priority scheduling and access
• A dedicated team supporting your wellness plan
Who can benefit from concierge care?
Concierge care is especially valuable for patients with complex or chronic conditions such as kidney disease, hypertension, diabetes, or electrolyte disorders. It also supports those who want proactive preventive health planning and a continuous, collaborative physician relationship.
What services are included with concierge care?
As part of your concierge care experience, you’ll receive:
• Specialized nephrology care (kidney disease monitoring and treatment)
• Comprehensive internal medicine support
• Personalized prevention and wellness plans
• Priority access for urgent questions or appointments
• Continuity of care with a familiar physician team 
Are telemedicine visits available?
Yes. For follow‑ups or when an in‑person visit isn’t necessary, telemedicine options can be arranged to maintain continuity and convenience.
Do I still use my insurance?
Concierge care involves a membership fee that covers enhanced access and personalized services. Your medical care, including labs, tests, and procedures, may still be billed to your insurance when appropriate. Our staff can help explain how insurance and concierge services work together for your care plan.
How do I get started or schedule an appointment?
You can request a concierge care consultation by calling our office directly, sending a message or using our online contact form. Our team will guide you through the next steps.
Get in touch with us
Phone
Phone: 212‑249‑8535
Fax: 646‑649‑4672
Mobile: 917‑337‑2038
leonardstern@leonardsternmd.org
New York
1903 Park Avenue, First Floor
New York, NY 10075